| Name of Complainant | |
| Date of Complaint | December 13, 2019 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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On dec 5 i used my jio app to recharge my prepaid jio account. At the payment gateway i opted for upi method. The it took me to my paytm account and transaction went successful to jio@citibank. Then it took me back to my jio app where the processing recharge screen appeared and then it showed that yhe recharge failed. But the money was not refunded.
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