Upgrading sim from 2G to 4Gbeing charged

Name of Complainant Tappin Sood
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Tappin Sood:

Hello

I received an IVR call stating to upgrade my sim free of cost but when I went to retailer he charged me 50Rs.

I called on 121 and your executive told me to pay the same. But afterwards it came to my knowledge that there is no processing fee for upgrading. So it is humbly requested to please help me with the same. Thanks

Image Uploaded by Tappin Sood:

Upgrading sim from 2G to 4Gbeing charged

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