Update email address

Name of Complainant Abhishek Rao
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek Rao:

I need eSIM for my new iPhone 11. And my email id is registered on Airtel thanks app… but when I request for QR code.. they reply “request could not be processed as the email id you have shared is not registered against your number”

IVR(121) have not any option to update my email id and also useless app ( Airtel thanks) for eSIM request and any updat for email I’d etc…. please suggest

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Update email address

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