UPC generating failed

Name of Complainant Mohammad Ziyao Rahaman
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohammad Ziyao Rahaman:

Hi sir , iam trying to port out my BSNL sim number but when I am sending the port message to 1900 then he reply only this message
“UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.”
Please help me

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