Name of Complainant	KRISHNAPADA BARAI
Date of Complaint	April 21, 2022
Name(s) of companies complained against	BSNL
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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BSNL is on 3G service and I’m getting pathetic data speed at my location. I am trying to port my number to another network service provider.

PORT send to 1900

During the process of generating porting code I am getting below message :

“UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.”

I have already attached the image of the message. I have already sent message at least 5 times and received the same message from 1901 every time.

I’m on GSM Prepaid, recently recharged ₹997 still active.
Validity ends on 23/06/2022.
Sim was activated on nov 2021

I have called the Customer Care 1503 and registered a complaint with not pick my phone
I am waiting for a response from BSNL Prepaid Odisha and BSNL India regarding the matter, why my number was not able to generate UPC Code ? What is the problem ?

Image Uploaded by KRISHNAPADA BARAI: