| Name of Complainant | |
| Date of Complaint | November 8, 2023 |
| Name(s) of companies complained against | Messho online shopping |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Fraud done by messho … unwanted parcel delivery to my address .. order number 224278381114 , complaint id 8698899451136
I made a complaint on 2nd Nov regarding the unwanted order sent to my address which I never ordered it …
I am still waiting for the refund but In the system the complaint is showing as resolved …customer care is very unprofessional, rude , full of attitude.. doesn’t know the exact process and when. We ask to transfer the call to manager, they disconnect the call
I must say that never place any order via a messho because they leak your personal details to the fraudster
Call on 5th Nov , they said that they have rearrange the pick and this will be done within 24 hours , but pick up done
Again called on 6th Nov , they said that the return has been rejected because I didn’t net the terms and conditions for return hence there will be no refund done for the amount
May I know how did I not met the T&c when the order was not placed by me , nor using my name or using by address
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