| Name of Complainant | |
| Date of Complaint | December 2, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Subject: Unjustified Billing for Unused Airtel WiFi Service
Dear Airtel Customer Service,
I am writing to express my concern regarding the recent bill I received for my Airtel WiFi service. Despite not using the WiFi for the past month, I was surprised to find that a bill had been generated for this period.
I had previously requested a technician to visit and address the issue, but unfortunately, no one has come to visit as of yet. This has resulted in me being unable to use the WiFi service that I am being billed for.
I kindly request you to look into this matter urgently and rectify the billing error. I believe it is only fair that I am not charged for a service that I have not used. Additionally, I would appreciate it if you could expedite the process of sending a technician to resolve the WiFi issue.
Thank you for your prompt attention to this matter. I look forward to a swift resolution.
Best Regards,
Image Uploaded by SANJAY KUMAR: