| On 26th March 2019, I placed an online order for “dark green embroidered blouse size 38 inch” on website https://www.matchingblouses.com after paying full applicable amount. |
| I was provided with an order number MB155360795865 – screenshot attached. |
| On 31st March 2019, I received courier from “Ecom express” towards same. |
| Upon opening the package, I was shocked to note it contained only unstitched material – photo attached. |
| Immediately I lodged a comlaint email to mblousecare@gmail.com the only address provided on the website asking for return instructions and prompt refund. |
| I had sent an reminder on 2nd April 2019 as no correspondence was received. |
| Till date I have not received any communication for same. |
| Would appreciate taking this to necessary authority for immediate resolution. |
| Also expect to take necessary steps to blacklist said website so that no more customers are cheated. |
