Unresolved network issue

Name of Complainant Prashant
Date of ComplaintDecember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashant:

I am using w services for a long time but regret to inform about the lack of network in my locality and also at my office located at Mangadh Chowk, Minibazar varacha, Surat 395006. While making calls most of the time call gets disconnected and the internet barely works.
I being using airtel service for work and have to face a lot of issues making it difficult for me to use internet and calls because of the lack of network. From past 1 year I have made infinite complaints through airtel app, and all my complaints where closed without providing any resolution.
Few of my past Complaint numbers are as below.
CORPI3WST20221206758366
CLCCV3WST20221202316615
CUMRC3WST20221013084125
CLCCV3WST20221013084005
CUMRC3WST20220920365714
C4GSP3WST20220920367779
Hereby, I request the respected nodal officer to bring their personal attention to the issue and resolve by improving the quality of services I am being offered, or I might be forced to port to another company for getting a good internet connection and calling quality.

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