| Name of Complainant | |
| Date of Complaint | October 6, 2024 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I downloaded your app via an Ad I saw on Instagram and filled in my details to see the offers I could get, and tapped on 9,100 naira, then I got a credit alert of 5278 naira, instantly regretted and paid back the loaned amount immediately
Then I went offline, few minutes went by and I started receiving Notifications of money I didn’t request
I received an alert notification of #5,628 naira to pay back 9,790
I received another alert notification of #5,388 naira to pay back 9,290
I then received a final alert notification of #5,718.80 to pay back 9,860
I checked via Instagram and your website to find a phone number I could call to lay my complaint of unrequested funds but couldn’t find any, hence why I’m sending this mail
I believe this must have been a mis of fund’s mis allocation, Please rectify this and send your account details so I could resend back the money transferred to my account without my request
Thank you!
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