Unpaid items and no response

Name of Complainant Estelle
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Estelle:

I made 3 purchases using Astropay platform to the value of 397 Rupees, on 26 and 30 October. My payments never got to its destination as Astropay simply cancelled my credits without crediting my account or issuing a refund. Despite my many many emails and plea for help, all I get is an automated email acknowledging receipt of my mail, but no resolution to my query.

Payment reference numbers:
1100296271629
1100298617880
1100298623068

Image Uploaded by Estelle:

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