Unnecessary EMI presented and charges deducted

Name of Complainant Aamir Habib Sayyad
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Aamir Habib Sayyad:

L&T housing finance is fraud. I have had opted for moratorium for the month of April and May. I received calls from Mr. Amit Punj stating that interest on moratorium would lead to extra interest amount so i paid April and May month EMI in the month of May with all the extra interest that was asked. I was being told that during moratorium period my CIBIL Score will be not affected but when i checked my CIBIL report, L&T has mentioned that i have defaulted in the month of April. I have raised a dispute but there is no proper response from L&T.

Another case, I have had paid EMI for June and July prior their deduction date but still EMI was been presented in my bank which got bounce and additional consolidated charges were deducted from my bank account. Also, I have been charged extra interest by L&T housing finance in the month of June. After continously being in contact with L&T housing finance customer service as well visiting Thane office, still i have not received any proper response from them. I have asked them to refund my additional charges and reverse the transaction for the month of April, June and July as my CIBIL scores has got a huge hit. Earlier it was 860 and not it went down to 680. Hoping to receive help from consumer court here.

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Unnecessary EMI presented and charges deducted

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