Name of Complainant	Ashutosh Shukla
Date of Complaint	June 27, 2021
Name(s) of companies complained against	Indiabulls dhani
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Dear Sir/Madam,

I applied for Dhani One Freedom Card, used the same and done all the payments on time. But as per dhani app my card was inactive because of non-payment but the pending payment was zero, I already paid the due amount. I sent mail for the same to Dhani Support Team, but still for more than 15 days my card was inactive. When the next EMI comes I paid all the pending amount in one payment.

I continuously received message to maintain the balance in account for pending EMI. But I already paid the EMI’s so I ignored. After due date which was already paid, the charge of Rs. 2601  was deducted from my Axis Account.

I sent mail to Dhani Support Team didn’t receive any proper response. Dialled customer care number, their lines are always busy, I waited on the call for more than hours 2-3 times.

Please help me regarding this. I will grateful to you if you will take favourable action accordingly.

Thanks & Regards,

Ashutosh Shukla

7698396163

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