Name of Complainant	Vinay vats
Date of Complaint	June 15, 2023
Name(s) of companies complained against	Vats Art
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Sir I use paytm last 3-4 years I want to tell you about paytm charges which is unethical a agent call me about sound box from paytm & told me it’s free you can charge only rs 1 & if you received 100 transaction in a month after that they deduction me for 3 month of rs 125 1 at month I don’t know about the charge but when I call customer care in 2nd month & tell then they refuse my complain & told other thing many time i complain but no satisfaction reply or resolution plz help me sir i m tired of this matter one thing more when I called agent they send an agent to pick sound box for closed the service & nit refund any money I have a screen shot also in his app which proved agent tell me right information but they refuse 3 month no charge then why they took 3 month me to charge for that box 2 month ago also an agent come & tell me share the QR code in the back of sound box he come from paytm to closed my sound box service but not collect the sound box I have his number & some chats for process after that i off box & no charge deduction but on 30 may they again charge of 105 why I don’t understand again I complain in chat box of paytm service but they can’t response any specific or valid reason plz sir help me out what I do now I paid 4-5 month unnecessary charge on paytm soundbox they not respect their customer as well how many customers are face theses types of issue
I have screen shot in other phone for my proofs

Thank you
Vinay vats

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