Unknown Debit of Money from Bank Account

Name of Complainant Prakhar Srivastava
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Prakhar Srivastava:

I’ve been booking a hotel room and everytime I tried for the payment, due to failure in bank server, my payment was not processed and there was no debit. And after booking it when I had to change the rooms I had to cancel the booking so I cancelled and got the refund. So when I was booking again the transaction failed and no debit occurred.
But after a while I got a message saying
Rs. 2184 have been debited from my account and I’m concerned because I didn’t make any transaction for this amount of money. And I’m very sure that I didn’t approve this payment. Or atleast give me a proper description of for what thing this debit was made.
Please help me with this issue.

Image Uploaded by Prakhar Srivastava:

Unknown Debit of Money from Bank Account

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