unjustifiable & Exorbitant charges for extension in hotel reservation date

Name of Complainant Yasmin Yadav
Date of ComplaintOctober 5, 2023
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Yasmin Yadav:

I made a booking with ResortRio at Goa but had to cancel last minute due to my child’s illness. The resort is now charging me additional 7000 + fare difference + taxes for extending my dates. Date extension charges are not given on their website so they have randomly charged me any amount and imposed rules as per their convenience.

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unjustifiable & Exorbitant charges for extension in hotel reservation date

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