UNINSTALLATION OF JIO FIBER UNDER 28 DAYS POLICY

Name of Complainant RAHUL SINGLA
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by RAHUL SINGLA:

Have installed jio fiber broadband on 9.6.2021. The company assured that if i want to uninstall the same within 28 days, i shall be refunded all money deposited to them i.e Rs.1500/-. I applied for uninstallation on 30.6.2021 , the connection was stopped, however, no one has ever come to pick the device and refund my money. I have taken continuous follow up’s with them but to no avail. Daily they call me and ask irrelevant repeated questions. Kindly assist me in my refund . I am attaching my follow up mails with jio team.

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