| Name of Complainant | |
| Date of Complaint | July 29, 2022 |
| Name(s) of companies complained against | uber |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I took a ride from Byculla west till CSMT Railway station. The fare price was INR 146.81 however once I completed my ride the price magically became INR 251.28. I instantly raised the alarm though Uber app however to my surprise the ticket was closed without resolution. I again raised the concern through Uber app and on twitter. Instead of correcting the erroneous fare they credited INR 104.47 to my Uber account. The funny part is I am unable to use that INR 104.47 towards INR 251.28 so that I can pay INR 146.78 and clear the outstanding since its asking me to pay entire INR 251.28. I have been chasing Uber since 7th of July only to be treated like a fool.
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