unfair deduction of charges from tata sky account

Name of Complainant kunal gupta
Date of ComplaintFebruary 7, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by kunal gupta:

I got a new tata sky connection a month back by paying 1750 after all the installation charges .I had Rs30 left in my account .When i checked later the balance was only Rs 6. After chatting with customer care they tried to confuse me with the mathematics saying charges were 1744 only. But when i raised a request they said that a comedy pack was activated .

  1. i didnt recieve any message of the deduction
  2. what is to stop them to deduct any amount they please when i again recharge the account as already Rs24 has been deducted

Image Uploaded by kunal gupta:

unfair deduction of charges from tata sky account

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