Unfair deduction of amount from my pre paid account

Name of Complainant Diwya Joshi
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Diwya Joshi:

I have a VI sim and whenever I recharge it with any amount within 2 to 3 days my account balace gets deducted without downloading any app pf any game or any software. yesterday also  I got a message from VZ-ViCMS that Thanks for choosing to access ContentDesc, u have been charged Rs. 10

when i send message of STOP to 155223 they said u have not been subsribed to any VAS service.

then y i have been charged always?

Image Uploaded by Diwya Joshi:

Unfair deduction of amount from my pre paid account

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