| Name of Complainant | |
| Date of Complaint | September 15, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
On Friday 11th Sep I checked and received my data balance to be 42GB and 76GB bonus as at 3.27pm. This is as it should be as I had just purchased the N15k bundle at 3.07am same day.
I received another notification from Airtel at 4.47 pm Saturday 12th Sep that I had used up my data bundle. Incredible! What a shock – 118GB in a day.
I require that this is checked as it runs contrary to my usage of data.
Please look into it and get my data loaded back. Thanks.
Image Uploaded by Olukayode Soremekun: