Unethical Practices at Broomes

Name of Complainant Purva Naidu
Date of ComplaintJuly 10, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Purva Naidu:

I have availed services from Broomees for a Nanny. The account has been registered buy the name of Mr Bipin Naidu ([email protected]). They have provided one nanny who had a very serious integrity issue and lacking experience which made me doubt the safety of my kid with her. I raised the red flag to the Relationship Manager and warned them to blacklist such people . Amidst all this there was a instance of misbehaviour by the Relationship Manager for which i requested another relationship manager to talk furtherwith. Post that they have been provided with 2 helps who did not turnup. I raised a concern for refund as I wanted to discontinue the services. After 1 month of follow-up they deducted 3000 rs and refunded the a partial amount. now the Support team not connecting me with any specialist who can give resolution where i call them daily. I expect a compensation for this with the refund

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