Undue delay in broadband shiftin

Name of Complainant Prasad R K
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prasad R K:

I shifted my residence in Chennai on Jan 28th. On 27th, I logged in a request for shifting my Airtel broadband connection. Was told that it would be done in maximum 48 hours . After calling about 5 to 6 times, I have just now on Jan 31st at 9 PM been informed that there is a cable issue.
Why has some company representative call and let me know. Now I am told that the issue will be resolved in 24 hours. Please be honest with your customers

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Undue delay in broadband shiftin

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