Unauthorized Transaction of ₹35,000 deducted without OTP from my Mobikwik Wallet

Name of Complainant Vivek Vijay Patole
Date of ComplaintJanuary 15, 2025
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vivek Vijay Patole:

Dear Sir/Ma’am,

Subject: Unauthorized Transaction of ₹35,000 deducted without OTP from my Mobikwik Wallet

I am writing to report an unauthorized transaction on my Mobikwik account. On date 23/12/2024 timing 2.50 PM, ₹35,000 was deducted from my account without my knowledge or consent. The transaction was made without the required OTP verification, which I did not receive.
Transaction Number : 3337371955

I suspect that my account has been compromised, and I request you to take immediate action against Mobikwik and Fabzen Technologies Private Limited

My account details are as follows:

– Mobikwik account: 9969291929
– Registered mobile: 9969291929
– Email ID: 143vip@gmail.com
-Address: Room No 1119, Block No 5, BMC Colony, Malvani, Malad West, Mumbai – 400095

I would appreciate it if you could look into this matter urgently and take the necessary action

Investigate this incident and take action against the perpetrators

Sincerely,

Vivek Vijay Patole
+91 9969291929

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