Unauthorized transaction from my debit card(no OTP asked,no SMS from bank)

Name of Complainant Abhishek
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek:

I had to send money to one of my friend so I tried to do it from axis Bank application,but it reverted as my account has insufficient fund.It was shocking as I had 3000 Rupees in my account and then I checked my transaction history and I found out that someone has done transaction from my account on 8th November.It was like 6-7 transactions every minute in decreasing amount till my account was left with 100rs.The transaction details shows that it has been done to some google/Dogdy,after that I tried to search on Google play and found that it is not even available in India.Important thing is that I didn’t receive any one time password (OTP) nor a transaction SMS.

 

Image Uploaded by Abhishek:

Unauthorized transaction from my debit card(no OTP asked,no SMS from bank)

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