Unauthorized transaction

Name of Complainant Ayush Vaidya
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayush Vaidya:

Dear Sir/Madam,

I am writing to bring to your attention an unauthorized payment of Rs. 1499 that was debited from my account on 26 March 2023. The transaction was made without my consent or knowledge, and I did not receive any notification regarding this payment.

I request you to investigate this matter and take appropriate action to rectify the situation. I have attached a copy of my bank statement, which shows the transaction in question.

Please inform me of the steps taken to resolve this issue, and ensure that such incidents do not occur in the future. I also request you to refund the amount of Rs. 1499 to my account as soon as possible.

Thank you for your prompt attention to this matter.

Sincerely,

Image Uploaded by Ayush Vaidya:

Unauthorized transaction

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