Unauthorized deductions from balance for Gaming services by VI

Name of Complainant P.Pereira
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by P.Pereira:

Monthy notifications from VZ-ViCMS for choosing access to Games and Videos or Contakt Gaming Service with deductions between Rs. 7 to Rs. 25 from pre-paid balance.
I have not subscribed to any Value Added Service (VAS) and have also tried to stop the service via SMS and through Customer Support. However, the message I receive is that no VAS is active for the number. The deductions have been happening each month since September 2021.

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