Unauthorized Deduction of ₹299 by Novi Digi Talent Autopay Without Consent

Name of Complainant Kartik
Date of ComplaintMay 5, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kartik:

I, Kartik, am filing this complaint to report an unauthorized deduction of ₹299 from my Punjab National Bank account on 03/05/2025. The transaction was labeled under “Novi Digi Talent Autopay”, a service I have never subscribed to or interacted with in any form. I did not authorize any autopay, purchase, or registration related to this entity, nor was I informed or invoiced for any such payment. This deduction was made without my knowledge or consent, indicating a serious issue of unauthorized transaction and potential fraud.

I am attaching a screenshot from my PNB m-passbook showing the deduction for reference. I request the Consumer Court to kindly investigate this matter, instruct the responsible party to initiate a refund of the deducted amount, and ensure strict action is taken to avoid such unapproved deductions in the future.

You may contact me at +91 81465-01279 for any clarification or additional information.
Email – Ksgenius47@gmail.com

Image Uploaded by Kartik:

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