| Name of Complainant | |
| Date of Complaint | August 23, 2021 |
| Name(s) of companies complained against | Vodafone-Idea (Vi) |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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THIS COMPLAINT IS REGARDING UNAUTHORIZED DEDUCTION FOR “ABSOLUTED UNWANTED HEALTH VIDEO”.
I MADE A COMPLAINT THROUGH YOUR COMPLAINT LINE 198 ON
19th Aug. 2021 WHICH IS NO USE TILL NOW. IT IS SHEER WASTE OF MY PRECIOUS TIME! HENCE THIS WRITTEN COMPLAINT.
ON 18th Aug. I WAS SHOCKED TO SEE AN SMS THAT “HEALTH VIDEO IS DEACTIVATED DUE TO LACK OF BALANCE”; SUBSEQUENTLY I CHECKED THE BALANCE IN MY ACCOUNT & REALIZED THAT SOME CRIMINAL HAS STOLEN ALMOST ALL THE BALANCE IN MY ACCOUNT (MAIN & SECONDARY). AS THE AFFECTED CUSTOMER I HAVE ALL THE RIGHT IN THE WORLD TO KNOW HOW THIS CRAP WAS ACTIVATED IN MY ACCOUNT WITHOUT MY CONSENT.
IMMEDIATELY REFUND THE SWINDLED AMOUNT FROM MY ACCOUNT & CONFIRM THE SAME IN WRITING. INITIATE REQUISITE PENAL ACTION(s) AT YOUR END AGAINST THIS PERPETRATOR & ENSURE THAT THESE KIND OF EVENTS ARE NEVER EVER REPEATED – email sent to vi
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