| Name of Complainant | |
| Date of Complaint | August 30, 2025 |
| Name(s) of companies complained against | Moblestore |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I noticed a transaction this morning of R199 from MOBLESTORE, when I checked under the debit order it shows that it was initiated on the 17th June 2025. I remeber coming across a company on facebook that was offering data sim on a month to month basis, I was interested and signed up yet they told me after their vetting that my application was declined.
So what I don’t understand is why then do they deduct R199 from my account on the 27th August for a product I never received? I tried calling them on this number 5 times no response 031 5828 352 and I have also sent them an email to: support@productshop.co.za this email and telephone I extracted it from my app under “Debit order”
I requested for a full refund on the email, yet they have not responded to it.
Please intervene my contact number is 0659325943
Regards
Bongani Kedamile(Mr)
Image Uploaded by BONGANI JASON KEDAMILE: