| Name of Complainant | |
| Date of Complaint | October 16, 2022 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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On 10 October, my Tata Sky set top box was not showing red light. So, I called Tata Sky and they said that they would send a technician and that the entire process would be free of cost. The technician came and changed my set top box. I asked him if there would be any charges of the new set top box and he said no . That’s why I agreed to keep the new set top box. After 1 day , a message popped up from Tata Sky saying that the services costed me 400 rupess. And my account was deactivated. I called Tata Sky and they said that since I was not given full information so they were sorry for that but I have to pay the charges to get my account reactivated. I feel harassed as I was kept in dark and the response was also unhelpful. I feel really dissatisfied with TATA sky
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