Unauthorized Charges Due to Wrong Information

Name of Complainant Tarachand Saini
Date of ComplaintOctober 16, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Tarachand Saini:

My name is Tarachand Saini. I’m a part of TATA sky family since 5 years. My subscriber id is 1287995946. I had some problem in my Tata Sky box so I called Tata Sky and they said that they would send a technician and that the entire process would be free of cost. On 11 October, the technician arrived and replaced the STB with a new one. I asked if I have to pay for it and he said no , it would be free. Since he said it was free that’s why I agreed to keep it . On 13 October I got a msg from TATA sky that I had to pay 400 Rupees and they deducted some amount of money from my Tata Sky account still 341 Rupees are remaining and my account is deactivated. I called Tata Sky customer care and they said that they would be careful from next time but I had to pay the charges . I feel harassed as I was kept in dark and not given full information. Pls help me

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Unauthorized Charges Due to Wrong Information

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