Unauthorised transaction from my Kotak account

Name of Complainant Miismi Biswas
Date of ComplaintDecember 24, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Miismi Biswas:

I have not done any transaction with Pasfar Technologies & I have not authorised any document with my signature for NACH auto debit. I was debited 5000 from my account on 23/12/2021 . While confirming with the bank it showed 60,000 is what I have authorised to Pasfar Technologies for an auto debit . As I cancelled it an ECS mandate got bounced today (24/12/2021) for the same amount (5000). It’s a scam for sure as there’s no reliable source to connect with the merchant site. How do I get a refund and keep my account safe ?

Image Uploaded by Miismi Biswas:

Unauthorised transaction from my Kotak account

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