| Name of Complainant | |
| Date of Complaint | October 24, 2020 |
| Name(s) of companies complained against | Vodafone-Idea (Vi) |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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On October 4th or 5th of 2020, I registered a complaint in Vodafone customer care about by balance deduction of 33 rupees. I did not authorise any caller tune activation l.but was activated automatically. When I initially complained, they said the refund will be made in a day or two. Today is 18th October and till now I did not receive my balance.when I called them today, they said the refund was done the same day and again caller tune balance was deducted automatically, so is the reason I did not get the money balance. Again they said this time, complaint cannot be registered and that there back end support team will check and refund if eligible.
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