Unauthorised payment deduction for Zee 5 yearly subscription

Name of Complainant SIVAkUMAR r
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SIVAkUMAR r:

Deducted 699₹ on 5th june without notification and I have never setup standing instructions for this payment. I can not find this payment on ZEE5 app. SBI Bank is not helping on refund. Please refund this payment. No response after sending to help center, no acknowledgement of complaint and no option to check status of this complaint in the zee5 application. It shows the kind of support of support given when it comes to subscription payment which was fraudulently taken from my account.

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