unauthorised loan sanction on mobikwik zip wallet

Name of Complainant Prabhakar Ojha
Date of ComplaintNovember 21, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Prabhakar Ojha:

Dear concern,

I have cleared all dues in zip wallet and requested to close all accounts associated with my mob no 99******01. In response mobiqwik blocked by login to their website but I am regularly getting monthly statement from mobiqwik.
However I am unable to login mobiqwik.

Also without my consent 30000 rs loan sanctioned through idfc first bank which is reflecting in my cibil report also.
For more detail please find attached screenshot and close all loan account and provide confirmation on mail. I am unable to contact customer care no as calls goes unanswered.

Regards,
Prabhakar Ojha

Image Uploaded by Prabhakar Ojha:

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