Unauthorised debit order

Name of Complainant Melinda Strydom
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Melinda Strydom:

Rednapkin debited me without my consent. I have 5 expired debit orders and 1 active debit order on my bank account. I phoned them a couple of times asking for the cancellation of the debit order via email. Everytime I am being told it is cancelled and that they did send me an email that I need to give to my banks fraud department. Up until now I have not received an email. This is my 2nd complaint I am lodging on this site also.

Image Uploaded by Melinda Strydom:

Unauthorised debit order

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