Unauthorised debit order

Name of Complainant Melinda Strydom
Date of ComplaintNovember 3, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Melinda Strydom:

I received a call regarding a loan. I did not finalise the loan and told the lady I do not want the R150 rednapkin they wanted to charge me for. I received a sms for debicheck authorisation which I declined over 5 times but the company went ahead and approved the debit order without my consent. I then phoned them and said my bank want a cancelation email from them. They said they are sending it now. I then asked the lady to check of the debit order was cancelled. She said yes. 8 hours later it still shows on my bank account and I still have not received my cancellation email from them.

Image Uploaded by Christophar:

Rednapkin unauthorised debit order

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One World Telecoms – Rednapkin

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6 thoughts on “Rednapkin unauthorised debit order”
Mncedisi.sobopha says:
August 26, 2023 at 12:15 am
They debit my account and I don’t have an agreement with them. They stealing from me every month

Reply
Kelly Oliver says:
August 29, 2023 at 3:29 pm
Rednap is a rip off I’m so over it this is the 2nd month money going off from my account .they called me in connection with a cellphone contract ,I just want my money back and this things cancelled

Reply
Therousha says:
September 6, 2023 at 10:49 pm
I have been having a debit order go off for the pass 3months…they contacted me regarding a contract but I have received no cellphone….I can’t even dispute the d/o .I want a refund and I want this d/o canceled. Can’t even get in contact with them I have been emailing and tried calling

Reply
TALENT says:
September 17, 2023 at 4:59 pm
THIS IS A SCAM HOW CAN YOU ATHOURISE A DEBIT ODER WITHOUT OUR PERMISSION THIS IS FUCKIN BULLSHIT AND YET WE DONT KNOW WHO AND HOW TO CONTACT,WHERE DIDI YOU GET A RIGHT TO GO THROUGH

Image Uploaded by Melinda Strydom:

Unauthorised debit order

One thought on “Unauthorised debit order

  1. They make a debit order on my bank account without my permission they phone me regarding a cell phone contract this is fraud I gonna take further steps and contact the ombudsman

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