Name of Complainant | |
Date of Complaint | October 6, 2024 |
Name(s) of companies complained against | Disney hotstar |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Sir, I had subscribed for disney hotstar for 3 months only, on 20.6.2024 by paying ₹299/-
I do not require any further extension of subscription.
Yesterday on 21.9.2024 at 09.37 pm, autopay recovery for extension of subscription for another 3 months has been made for which I have not made any authorisation.
Was it a deceived default setting in the system that the customer cannot see? Please advise.
Now, I request the money be refunded back to me since I do not wish to extend my subscription.
Please show that you really value customer by this act
With regards
Muralidharan K B