Unauthorised annual subscription amount deducted

Name of Complainant Manjunath J M
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Manjunath J M:

Deducted 699₹ on 13th March without notification and I have never setup standing instructions for this payment. I can not find this payment on ZEE5 app. HDFC Bank is not helping on refund. Please refund this payment. No response after sending to help center, no acknowledgement of complaint and no option to check status of this complaint in the zee5 application. It shows the kind of support of support given when it comes to subscription payment which was fraudulently taken from my account.

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