Unauthorised Activity : ATM fraud reporting and request to get money back Ticket ID: 124286757

Name of Complainant Henu Kumar verma
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Henu Kumar verma:

Dear Sir,

 

I am Dr. Henu Kumar Verma writing this mail to bring to your notice that my wife Neha Verma has an account in PNB Bank today morning at 12.10 pm; she received a message regarding the debit transaction of 9999 rupees on mobile (through debit card number XXXX8204), which was not done by us. In this regard, we moved to PNB bank and filed the application to block the card, and registered the fraud case, and also we get the bank statement.

In the bank statement (Attached), we noticed that these transactions amount money stored in PHONE PAY WALLET (REF NO. 105512663658).

In this regard, I would like to request you kindly check into this matter as soon as possible and file a cybercrime against this account holder. And also, I would like to request you to help in reimburse the money.

 

In the meantime, if you need any information, kindly let me know A soon as possible

Image Uploaded by Henu Kumar verma:

Unauthorised Activity : ATM fraud reporting and request to get money back Ticket ID: 124286757

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