Unadded credit after deposit

Name of Complainant Ayman
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayman:

it’s driving me crazy what’s happening every time i have deposited a lot of money and sometimes i get the error which makes me lose hope on the app
I have deposited 2 times with EPayment ” Etisalat Cash / Vodafone ” 50EGP , x2 Times
One at 22 Jan and another one today
I never received my credit on my account
The money was withdrawn from my balance, Refund me please as it’s not the first time this has happened and I have never gotten a refund even though I complained about the problem 3 days ago.
I am giving hope to this for the rest of the day, if i don’t get an reply and my credit back i’ll give up on the app forever and i’ll just warn everyone about how unprofessional / unfair gameplay/app/paymentsystem i know, i’ll just post on all my social media with proofs about the unfairness system you have!
539322439 / Account ID
first unpaid deposit:
e payment [ Etisalat Cash]
50EGP
8:54PM
22 January 2023 [ Sunday ]
Sent from : 01145151888 / Sent to : 01146267992

second unpaid deposit:
e payment [ Vodafone ]
50EGP
6:24PM
25 January 2023 [Wednesday] Today.
Sent from : 01117156112 / Sent to : 01009544850

TL;DR : I am an EX league of legends pro player / middle east league of legends streamer with over 10K Followers so my calls will be heard by all the gamers!

Image Uploaded by Ayman:

Unadded credit after deposit

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