Unable to view Tatasky channels after repeated complaints.

Name of Complainant A K Srivastava
Date of ComplaintAugust 10, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by A K Srivastava:

My subscriber no is -1106399338,using Tatasky since last 8 years.But since last 15-20 days my tv screen display as -software is being updated,don’t switch off.For hours and hours same message ,then screen becomes blank.On my last complaint on 9 th August ,I was told that this type of problem was being faced by consumers and a technical man would visit your place on payment of Rs 150/ to update software.I am shocked to hear this,as Tata like company is charging Rs 150/ for software updation.This is totally unwarranted as,during Covid lockdown no one is allowed inside house ,especially a senior citizen.Please look into the matter to solve the problem.

Image Uploaded by A K Srivastava:

Unable to view Tatasky channels after repeated complaints.

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