| Name of Complainant | |
| Date of Complaint | February 6, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I,Girija Shankar Bajpai,Airtel digital TV customer, customer id 3015657700,am unable to view channels from 1st Feb. I recharged my TV in January with pack of 399 . currently I have much balance in my account. According to TRIA’s guidelines,I chose the pack through ala-carte and received an email that it would be automatically updated till 7 Feb.at that time expiration date of my current plan was 3rd march,2019. Today when I login to my account then expiration date has been changed to 8th Feb,2019. I am waiting from many days and now my money got wasted. I was unable to view the channels and now the company changed the expiration date and till now channels are not activated. I have been fooled by the company to wait until the plan expires. I want you to take proper actions regarding this issue.
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