Unable to use internet

Name of Complainant Gaurav Saxena
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav Saxena:

I m having Airtel mobile connection from last 15 year and I m premium customer of Airtel and loyalty for last 15 year. Issue arise from 20 July I m not able to use mobile Data services it’s shows E (Edge) Sign on top of network . I complaint for this in Airtel under complaint no. CLCNF3DEL20210723572928. According to Airtel my problem resolved By 2 nd August 2021. In between I visited Airtel outlet 4 times they also didn’t listen my problem they said talk to customer care . so I today 3 rd August I called again at customer care they didn’t respond me they said it will take now 10 more days. This is really bad experience with One of biggest Company Airtel . They didn’t care about customer problem . I m having lots of loss due to this bad service . Also waste my mobile data for last 12 days because didn’t able to use it. I m really harassment by Airtel .
So I request you to take serious action against the company so one like me is suffer with their bad service….
Gaurav Saxena
gauravsaxena13@gmail.com

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