Unable to send receive phone calls and sms from 17th Dec 2020

Name of Complainant Saikat Sengupta
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Saikat Sengupta:

I was a postpaid user of Airtel for more than 7 years. I recently switched to prepaid since I was about to travelling to US. Since 17th December 2020 I don’t receive sms and phone calls on my number 9880516496. I have made repeated complaints over the Airtel app and Social Media but they never try to resolve the query even when I share multiple screenshots of the problem. I want to sue Airtel for the harassment which it has made since I was unable to  made any financial transactions from my Bank account as I was unable to receive any OTP on my phone. I spoke to multiple customer care executives and managers but no solution was made so far.

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Unable to send receive phone calls and sms from 17th Dec 2020

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