Unable to return mobile

Name of Complainant Shiv Shankar Singh
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shiv Shankar Singh:

Dear Sir/Madam

I am your regular customer and I had purchased a mobile of Motorola from your platform and at the time of purchase the return policy is there within 7 days, and unfortunately this mobile is not performing well and I am facing the issue of hanging.
When I was going to return then I was unable to return the product and as per my telephonic discussion with your team they suggest me that brand will support me, but I am wondering here and there but there is no solution found yet.
So I request to you kindly take this matter seriously and return this product because I don’t want keep further relationship with Motorola
Note: Sir as you know that people are preferring online platform due to lack of time but in my case I had expanded much time as required so kindly check it and provide the value of our time.

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Unable to return mobile

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