Unable to reach airtel to update email id

Name of Complainant Manohar
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Manohar:

I did not find any way to update email id for my airtel prepaid number so that I can request for esim. Both 121 and 198 did not give any such option and there is no way to talk to a customer care representative. Nodal officer number for AP & Telangana region is not working. There is no option to write any query to Airtel even through Airtel Thanks App. This is really frustrating that there is not a single way to address this simple request.

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Unable to reach airtel to update email id

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