Unable to pay Airtel Xtreme bill on the Airtel App

Name of Complainant Nandini Singh
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nandini Singh:

I have requested for service closure in Feb for my Airtel Broadband as it was postpaid it’s bill generated in March which due date is 3-04-2023
I have tried to pay it through Airtel thanks app but it’s not letting me pay (check attached ss) then i tried to chat with customer support but it’s not connecting me to any agent neither giving me any option to pay it’s just showing no service found the. I have tried calling and mailing but haven’t received any response yet. I will not be paying any penalties that result because of the incompetence of Airtel Customer Care.

Image Uploaded by Nandini Singh:

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