Unable to pair device with any mobile

Name of Complainant Ritesh
Date of ComplaintJune 12, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritesh:

I am unable to pair fire bolt smart watch with any of my mobile, multiple time I had complaint to the company but there is no resolution, even they picked up the defective watch last month but replacement yet not provided, even they are closing the tickets without resolutions, call center supervisors are making false promises which fails everytime.

I escalated the issue to company CEO via Twitter but no action, only now team is resolving ticket without any remarks.

I am not sure when and how I will get my watch back, even so many campaigns are going on to boycott the product of fire bolt company.

Image Uploaded by Ritesh:

Unable to pair device with any mobile

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